Last Updated:15-02-2021
Dr. Mind is an application owned by Iowave Pvt Ltd which is an Indian company, with its principal offices in India (“we” or “us”), provides you with the Dr. Mind Service (the “App”) and related website (including the mobile-optimized versions of such website, the “Site”) under these Terms and Conditions (this “Agreement”). The App and the Site are referred to together as the “Service.” As used in these Terms and Conditions, ‘you’ or ‘users’ refers to individuals using the Service. By using the Service and/or by clicking the “I Agree” button, you unconditionally agree to follow and be bound by this Agreement and our Privacy Policy. If you do not agree to be bound by and comply with all of the terms of this Agreement, you may not use our Service.These Terms apply to all visitors, users and others who wish to access or use Service.
The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules, and are reproduced in the Privacy Policy. Dr. Mind may by its Services, collect information relating to the devices through which you access the Website/App, and anonymous data of your usage. The collected information will be used only for improving the quality of Dr. Mind’s services and to build new services. The Website/App allows Dr. Mind to have access to registered Users’ personal email or phone number, for communication purpose so as to provide you a better service and for obtaining feedback in relation to the product.Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our cookies policy.
The Privacy Policy sets out, inter-alia:
The User is expected to read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of, inter-alia:
Dr. Mind shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Dr. Mind or to any other person acting on behalf of Dr. Mind.
The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the Website/App. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify Dr. Mind of any actual or suspected unauthorized use of the User’s account or password. Although Dr. Mind will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Dr. Mind or such other parties as the case may be, due to any unauthorized use of your account.
If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Dr. Mind has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Dr. Mind has the right to discontinue the Services to the User at its sole discretion.
Dr. Mind may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.Against every Practitioner listed on Dr. Mind, you may see a ‘show number’ or ‘make an appointment’ option. When you choose this option, you are required to login or register with Dr. Mind to make appointments or conduct any consultations as per the practioner’s discretion. Dr. Mind accepts no liability if the facility is not used in accordance with the foregoing.It is your responsibility to keep your correct mobile number and email ID updated in the Health Portal. The records will be stored to the account associated with this mobile number and/or email ID. Every time you change any contact information (mobile or email), we will send a confirmation. Dr. Mind is not responsible for any loss or inconvenience caused due to your not updating your contact details for the Health Portal.
Dr. Mind reserves the right to use the information collected on the App/Website for the purposes of research and development, as well as reserve the right to the sell the information to a verified third party.
The Company collects the following personal data from the Users:
The Company also may use the Personal Information to communicate with the User using contact number or email id or address.
The app/website does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We may employ third-party companies and individuals due to the following reasons:
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
We reserve the right to update or modify this Agreement at any time. By continuing to use the Service after any such changes, you agree to follow and be bound by this Agreement as changed. For these reasons, we encourage you to periodically review this Agreement.
This policy is effective as of 15-02-2021
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@drmind.care.